Privacy Policy

Effective Date: January 3, 2025

At trustedluis, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://trustedluis.com, or interact with us through other means. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment information that you provide when making a purchase, signing up for our newsletter, or contacting us.
  • Non-Personal Information: This includes browsing data, IP addresses, and other technical data gathered automatically when you visit our website, such as your device type, browser, and usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To improve our website and customer experience
  • To communicate with you regarding your orders, updates, or promotional offers (if you have opted in to receive them)
  • To provide customer support
  • To comply with legal obligations

3. How We Protect Your Information

We take reasonable precautions to protect your personal information. We use encryption and secure servers to safeguard your data and prevent unauthorized access. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the security of information you transmit to us.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors and shipping companies. These third parties are required to keep your information confidential and use it only to provide the services requested.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can control cookie settings through your browser, but disabling cookies may limit your ability to use some features of our website.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request the deletion of your personal data
  • Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly

If you wish to exercise any of these rights, please contact us at info@trustedluis.com.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by trustedluis. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: